OTC Drug Firms' Online Subscription Sales Would Jeopardize Retail Partnerships

OTC drug firms would cannibalize their sales at retailers if they offer online subscription sales, the rapidly growing e-commerce model that offers advantages that appeal to consumers, says former P&G marketing executive Brent Walker.

Sales of most OTC drugs are better-suited for conventional retail venues regardless of whether rapidly growing online subscription marketers are ushering in a new e-commerce paradigm, says Brent Walker, a marketing and e-commerce consultant.

Walker, who previously led health care marketing initiatives for Procter & Gamble Co., notes some OTC drugs and consumer...

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